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The Yellowstone Landscape Blog

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Joseph Barnes has served as Marketing Manager of Yellowstone Landscape since 2013.  He writes on a variety of topics related to the commercial landscaping industry.

The Price of Admission in Commercial Landscaping

When I’m driving down the road, I notice every pickup truck with a trailer attached to it.  And when I see a mower or two on the trailer, my first instinct is to look for the company name on the door.

Why do I do that?

  1. Because landscape companies come up with some pretty funny names and some interesting logos. (Lawn and Order, Special Mowing Unit – that’s pretty clever, right?)
  2. Because I’m curious if the truck belongs to a new competitor that’s entered the market.

It seems like there are an endless number of landscaping companies out there. One study from 2015 estimated there were 466,768 landscape businesses. The same study found that these businesses employed 958,711 workers. That’s an average of 2.05 employees per company.

When you consider that the overwhelming majority of these businesses are serving residential clients, and the guy on the mower is also the guy who owns the company (sometimes affectionately referred to as “Chuck and a Truck”), it makes sense.

Another interesting fact - our industry’s trade association, the National Association of Landscape Professionals, estimates that 99% of landscape companies have annual revenues below $1 million.

Today there are more landscaping companies than ever before, and more of them are starting to market themselves to commercial clients.

This creates an interesting challenge, not just for the large, established commercial landscaping companies like Yellowstone, but for the property management professional looking for a new, reputable, experienced commercial landscaping partner.

How does a Property Manager weed out the best from the rest?

It starts with something we call “the price of admission”. And the price of admission in commercial landscaping is simple.

Make the landscape beautiful.

Somehow in the RFI/RFQ/RFP process this simple truth gets overlooked. We get asked about any and everything else imaginable.

  • How many locations do you have?
  • How many certified employees do you have on staff?
  • Provide your last 5 years of financial statements.

All important, but none of those questions answer your property’s most basic need. The reason you invest in commercial landscaping in the first place is because you want your grounds to be more beautiful.

If the landscape contractor you’re considering can’t prove that they can cover the “price of admission”, then they aren’t right for you. Move on to one of the other 466,767 companies out there.

On the other hand, if you’re looking for a landscape contractor that’s paid the price of admission several times over, get in touch with your local Yellowstone Landscape office. We’d be glad to help you create the beautiful landscape that you and your property deserve.

Photo credit: The Daily Dot

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Who Really Notices Your Commercial Property’s Landscaping?

For a Commercial Property Manager, dealing with your commercial landscaping provider can be a hassle. From tenants complaining about dirt blow onto their cars, to noisy mowers and trimmers disrupting important morning meetings, commercial landscapers can have you wishing your building was somewhere in the middle of a downtown concrete jungle.

Sure, it looks nice when it’s done, but did you ever wonder who really notices your commercial property’s landscaping?

One property manager recently told us:

“I only pay attention to landscaping if it looks really good, or if it looks really bad. Everything else just kinda blends in.”

Yikes.

Is it worth all the trouble just to have someone say your landscaping “blends in”? Not to mention all the expense?

Of course not.

You deserve a landscape that gets noticed by the right people – for the right reasons.

And exactly who are the right people?

There are two kinds of people that will always notice your commercial property’s landscaping. They are the people you need to impress if you want to lease your space quickly, and keep it leased for years to come.

First, you should always make sure your prospective clients take note of your property’s landscaping.

You invest in quality commercial landscaping because you know that a great commercial property - one that’s fully leased for top dollar - starts from the second your prospective client lays eyes on your building. Your landscaping is the very first thing they will see.

If they’re looking at your listing online, the first photo is usually the exterior of the building, right? Wouldn’t it make sense to have some curb appeal to show off in the first photo of your slideshow?

If they’re driving up to your office building or retail center, it only makes sense to welcome them with a beautiful entry.

Your prospective clients are comparing yours to all the other available spaces they’re considering for their business. They’re imagining their business thriving and growing in your space. Does it fit the brand they’re trying to build?

Landscaping defines a commercial property just as dramatically as anything inside the building.

Is it upscale modern, with clean lines and intricate flower displays? Is it eco-friendly? Does it offer healthy amenities like outdoor seating for lunch breaks or walking trails around the grounds?

Prospective clients have a long list of things they need to check off before they decide to lease with you. Your landscaping can significantly impact their overall impression of your property and is often the deciding factor between yours and other similar spaces.

Once the client chooses your property, your landscaping’s work is just beginning.

The second group you need to impress, your client’s employees and customers, will also notice your commercial property’s landscaping.

Landscaping adds measurable value to retail centers. (Consumers reportedly pay up to 12% more for identical items in shopping centers with high quality landscaping.) It enhances the buyer’s perception of value and adds to the experience of buying your goods and services.

For a commercial office property, landscaping impacts the employees who work there in a number of very important ways. First, landscaping inspires creativity. Colorful flowers, manicured bright green grass, healthy trees, and manicured shrubs stimulate the mind and enhance worker performance.  Landscapes also impact the job satisfaction that employees feel. By providing employees a well maintained outdoor environment, the opinion of the employer and opinions about how the employer values their employees increases exponentially. When given a beautiful environment to work in, employees are more likely to show up and be productive every day. They take fewer sick days remain at their companies longer.

Happy, productive employees build successful companies. Those companies become highly desirable clients for commercial property managers.

So, does landscaping really matter that much to your clients and their employees?

Yes, we know it does.  We’ve had so many Property Managers tell us that by simply keeping their grounds beautiful and tidy, we’ve made their job so much easier.

They lease their spaces faster and keep their clients in those spaces once they’re leased.

No matter what type of commercial property you manage, your landscape does make an impression. Make sure it’s a good one.

 

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Great Commercial Landscaping Starts with a Great Account Manager

When you hire a commercial landscape company to care for your property, there could be up to a dozen different specialties that have a role in your landscape’s success. 

Here’s a list of some of the different positions that are part of our landscape maintenance teams:
1. Crew Leader
2. Mow Crew Team Member
3. Detail Crew Team Member
4. Irrigation Technician
5. Spray Application Technician
6. Landscape Designer
7. Arborist
8. Business Development Manager
9. Branch Manager
10. Office Manager
11. Accounting Technician
…and last, but certainly not least….
12. Account Manager

Out of all these different roles, responsibilities, and specialists, why is the Account Manager the key to a great looking commercial landscape? 

Imagine an Olympic rowing team for a moment. Can you see them all paddling in unison, gliding along the water? It looks so effortless, doesn’t it?

It looks so easy because there’s a guy (or gal) at the front of the boat, calling out instructions - keeping them all in line. Their job is to make sure their team is working together to get from start to finish as quickly, and as smoothly, as possible. If even one team member is out of sync, the whole boat will be thrown into chaos, and the race will be lost.

Your Account Manager is the guy (or gal) at the front of the boat, calling out the instructions.

Account Managers don’t have a specific list of tasks in their job description.

They know how to mow the grass and prune the shrubs, but you rarely see them on a mower or with shears in their hands.

They know how to design flower displays and how to optimize an irrigation system, but you won’t usually find them planting annuals or adjusting sprinkler heads.

That’s because more important than knowing how to do all these tasks themselves, they need to be able to teach others how to do all the things that keep a landscape looking its best.

In fact, if you really think about it, the Account Manager’s job could be summed up with this simple instruction: “Make sure your people are happy.”  Sounds easy, but it’s remarkably difficult.

It’s hard because Account Managers have two groups of people that they always need to keep happy. First, they are responsible for hiring, scheduling, and overseeing the work of their service crews. Their service teams must be organized, outfitted, and supervised every day.  They need the right gear to get their jobs done safely and efficiently. They need crystal clear instructions to make sure they are doing the work in the way we’ve committed to doing it.

The second group of people Account Managers need to keep happy is the Client. Clients need to be informed about when their properties are going to be serviced, and what we’ll be doing when we get there. Clients need to be reassured that any problem areas are being taken care of, and that we’re living up to the promises we’ve made in our service agreement. Account Managers (the really good ones, at least) become trusted members of their Clients’ team, ready to jump in and help at a moment’s notice, no matter what time of day or night.

At Yellowstone Landscape, we’re fortunate to have a great group of Account Managers. We’re not all perfect, and we certainly make mistakes from time to time. But we’re always training and striving to get better.

With spring’s arrival, this year’s training sessions and workshops are coming to an end. It’s time for our Account Managers to get back out in the field and manage our clients’ landscapes through the tough spring and summer growing seasons.

So remember, the next time you see a great looking commercial landscape, thanks should go straight to the guy (or gal) at the front of the boat, keeping their team in sync. It’s a lot harder than it looks.

 

Photo Credit: Joe Brunton, via Wikimedia Commons

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Secrets of an Effective HOA Landscape Maintenance Committee

HOAs.

Love them or loathe them, more than 68 million Americans now live in community associations.

Most residents (87% according to CAI) report being satisfied with the job that their association does to maintain their home’s value. However, in spite of our best efforts, the image most often associated with a monthly HOA meeting is a very vocal, very dissatisfied resident arguing with the members of the Board.

Any guesses about the topic most likely to be at the center of that argument?

Ding, ding, ding. If you said “landscaping”, you’re 100% correct.

And that’s exactly why it’s critically important that your HOA has an effective Landscape Maintenance Committee in place.

Regardless of the size of your community’s common areas, or the dollar amount of your HOA’s landscape maintenance budget, a committee formed with the sole purpose of watching over your landscape (and your commercial landscape contractor) is a huge asset to your association.

 

Structure

Landscape maintenance committees are typically assembled as a “standing” committee, meaning that they will regularly meet to handle ongoing tasks.  For a specific, landscaping-related project, especially one with a significant price tag attached to it, like a large-scale rejuvenation and replanting project, you may wish to consider forming a special “ad hoc” committee, which only exists for the duration of that project.

While landscape maintenance committees aren’t required to include a member of the elected HOA board, having an elected community leader in the group will create a more effective committee. Including a Board Member will help the committee stay within its defined responsibilities, and keep it from being pulled off task by other volunteer members coming to the group with their own agendas and aesthetic preferences.

The size of the committee can vary widely, but for even the largest communities there is rarely a need for more than 5 members in a landscape maintenance committee. Members of the committee are free to contribute as much time as their schedules allow, but the most effective committees will hold formal meetings where they discuss their findings, outside of the monthly HOA Board meeting. If volunteers can’t commit the time that will be needed, it’s best to keep the group smaller and filled with only the most engaged members.

 

Responsibilities

Your landscape maintenance committee should be created by your elected Board with an explicit purpose to execute a specific set of duties. Committees operate best when given a defined set of tasks for which they are responsible each month.  While they don’t have the authority to act without the Board’s approval, they are still very important to the association, especially when you consider that for most community associations, landscaping and grounds maintenance is the largest annually budgeted expense.

Some of the responsibilities often assigned to Landscape Committees include:

  • Creating recommendations for the Board on landscaping improvements within the community.
  • Communicating with representatives from the community’s landscape maintenance provider.
  • Inspecting the work performed by the community’s landscape maintenance provider.
  • Suggesting additions and amendments to the community’s landscape maintenance program.
  • Evaluating RFP responses, checking references, and conducting contractor interviews when selecting a new commercial landscape maintenance provider for the community.
  • Providing monthly summary updates to the Board on landscaping and grounds maintenance issues.

 

While a landscape maintenance committee doesn’t remove the ultimate responsibility for the appearance of the community’s landscape from the Board, an effective landscape committee can certainly make the Board’s job much easier.

 

For more ideas on HOA Committees, this article from First Service Residential is a great resource.

Photo image credit: Pixabay

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Not Feeling the Love from Your Landscape Contractor? Here’s How to Fix That.

Does this sound familiar to you?

“When they started, it was great. But over time, it’s like they just stopped caring. And now they’ve had so much turnover, I don’t even know who to call anymore.”


You hired a landscape company thinking it was going to be different this time. They talked a good game in the sales process, but now you’re just not feeling the love anymore.

We run into this problem all the time with prospective clients. You’ve been burned before, so your natural response is to be skeptical that we’ll be any different than the last landscape company (or the one before that... or the one before that). We understand. And you’re right to ask the question:

Six months down the road, when I’m not a new client anymore - when the sales guy has moved on to the next deal - am I still gonna be feeling the love from Yellowstone, or am I gonna be right back where I am today?

 

Here’s how we answer that:

Let’s start by acknowledging that there are a lot of reasons that a vendor-client partnership can go south: repeated service failures, personality conflicts, personnel changes, just to name a few.

But nothing is as damaging to a vendor-client partnership as when a vendor allows their client to stop feeling important.

You don’t get responses back from the vendor as quickly as you used to (or at all). Your weekly email updates stop. Your monthly property walks get rescheduled constantly. Routine preventative maintenance checks are replaced by frantic calls when something is broken.

As a client, you stop feeling important when your vendor stops communicating with you.

Because we understand that, this is how we handle our communication with our clients. We create weekly, monthly, and annual touchpoints to help measure how our clients feel about the services we’re performing for them over time.

Weekly. Every client is assigned a dedicated Account Manager. You’ll have their cell phone number and email, so you’ll always be able to reach them if you need anything. Every week your Account Manager and Branch Manager meet to discuss, in detail, everything that’s going on with your property. If there are any open issues, that’s when they’ll figure out how and when they’re going to fix them. Then they’ll relay the solution and the timeline to you. Some clients ask for formal reports each week, other prefer a short email on Friday afternoons. We tailor our communication methods to meet your schedule. What’s important is that you have the information you need. How we get that information to you is up to your personal preference.

Monthly. After the contract is signed, our salesperson doesn’t just shake your hand and run off to chase the next contract. For many clients, he or she will be in touch every month to check in and see how things are going. It might just be a phone call, a quick meeting in your office, or a lunch – whatever works best for your schedule. We want to make sure that our service teams are doing the things that were promised, and if we start to slip in any area, we want you to know that we’ll do all we can to make it right, as quickly as possible.

Annually. We send out a brief, but insightful survey to all of our clients every year. Our corporate Client Services team will send you a link to an online survey to measure how happy you are with our services. When all the responses are in, our company President and the entire Executive Team dedicate time to review every single response. If they see anything in your survey that tells them we’ve got an unhappy customer, they’ll be on the phone immediately with your Account Manager and their Branch Manager to see that it gets resolved.

So, if you currently find yourself not feeling appreciated by your current landscape contractor, start by defining a clear communication schedule. Bringing back that loving feeling may not be as simple as setting a recurring event on your calendar, but it’s a good start.

 

We began a recent post with the quote, “Consistently Communicate that you are Competent and you Care.” When your vendor starts their service philosophy from this mindset, it’s much easier to believe them when they say they’re going to be different than your last vendor, or the one before that.

If you’re ready for a competent, caring landscape partner, schedule a meeting with your local Yellowstone Landscape Professional. We’d love to meet you.

 

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Notes from our 2017 Leadership Forum

“You must Consistently Communicate that you are Competent and you Care.”

That’s what leadership expert John Spence calls “The 4 C’s of Trust”. And that awesomely simple sentence was just one of the many remarkable takeaways from our company’s 2017 Leadership Forum.

Last week, leaders from across our Yellowstone Landscape branches came together for three days of focus, fellowship, and fun. There were open, honest discussions about what we did well in 2016 and where we will improve in 2017. There were important lessons shared among friends and colleagues over lunches and dinners. There were moments of congratulations as we recognized the special successes of our 3 award-winning branches.

Here are a few of the highlights and lessons our leaders are taking back to their teams this week:

The week began with a State of the Company keynote from our CEO, Tim Portland, where we heard that our strategy remains the same as it’s always been:

Our goal is to be the best commercial landscaping company in the southern United States. And we define ‘best’ by measuring our performance in our five pillars of operational excellence: Safety, Customer Service Excellence, Financial Responsibility, Growth, and Team Building.”

We listened to the voice of our customers, as our EVP, Bill Dellecker, reviewed the results of our recently completed annual customer survey. While in many areas our customers told us we were doing a great job, when we analyze the results more deeply, we’ve found areas we can improve. Thank you to all of our customers who took the time to help us serve you better.

The highlight for most of our team was the workshop presented by international business leadership expert John Spence, where he shared his thoughts on the keys to excellence in customer service. His concept of “extreme client focus” has been a part of our company’s culture for a number of years, but through his workshop many of our branch leaders now have long lists of actionable items they will implement to make sure they’re serving our customers well.

Finally, there are three of our branches that are proudly displaying some new trophies in their offices this week.

Our first award given out was our Client Engagement Award, presented to the Charleston, SC Landscape Maintenance team. This award recognizes the branch location that had the highest scores on our annual client survey and has consistently served their clients well throughout the previous year.

The next award was presented to our North Houston Landscape Maintenance team; our Emerging Branch of the Year. The award recognizes their rapid year over year growth and the quality of service they are providing to all their clients.

Lastly, some special congratulations to our Branch of the Year for 2016, Houston Tree Care Services. Our Tree Care team in Houston had an amazing 2016, serving more than two thousand clients in the greater Houston area. Tree services are potentially a dangerous business, but our Houston Tree Care Team has proven that you can work safely and efficiently; in fact, those things go hand in hand.

After a special few days together, our branch leaders return home with a laser focus on providing customer service excellence in 2017 and with a clear definition of what Leadership means at Yellowstone Landscape:

“Leadership is driving ideas and changes to make improvements in important results.”

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6 from 2016 - Our Year in Review

With Christmas now past, we’re all eager to turn the calendar to a brand new year. But before we do that here at Yellowstone Landscape HQ, we wanted to take a few moments to revisit 6 big events that we shared with you in 2016.

Safety Works! Program Launches
In April, we announced the launch of our Safety Works! program. This program features team members out on our front line who are “caught in the act” of working safely. Since launching, we’ve recognized dozens of our Landscape Pros and rewarded them for keeping themselves, their colleagues, and our customers safe.

Lucky Number 13
In June, our industry trade magazines published their annual listing of the largest companies in the country. We were ranked number 13 this year, up two spots from where we’d been for the past two years. Growth is exciting for us, but it wouldn’t be possible without the hundreds of clients who trust us to care for their landscape service needs.

Why We Decided to Join Instagram
Instagram’s become the fastest growing and most popular social media platforms over the past few years. We’ve always tried to keep a presence on the social platforms relevant for our clients, and Instagram seemed a natural place for us to share the hundreds of great photos we’ve accumulated over the years. While we’re still figuring things out and building our following, we have really enjoyed all the support from those of you who’ve checked out what we’ve been sharing on our Instagram profile.

Yellowstone Landscape Brings Home 3 National Landscape Awards
Having our work recognized by our industry is always a thrill for us. We’ve been fortunate to have several of our clients’ properties earn Awards of Excellence from our national trade association. In 2016, three properties were presented with national awards. The Cane Island Amenity Village earned honors in the Landscape Installation category, while World Golf Village was recognized in Landscape Maintenance. The Swan and Dolphin Resort was given the awards program’s highest honor, a Grand Award, for Landscape Maintenance.

On 1000 Followers
In November, our company LinkedIn page passed a major milestone – 1000 followers, something we never expected when the year began. A year ago we had just over 300 followers, and most of those were employees. The interest that so many of you have taken in our company this year is truly humbling. We’ll strive to create more and better content to share with you in 2017.

Own It
This was an absolutely amazing honor to end a remarkable year in the history of Yellowstone Landscape. Our industry’s leading trade magazine, Lawn & Landscape, wrote a feature cover story about our firm for their December year-end edition. They did a great job telling our story, highlighting how we are a company built from the collaboration of several successful companies and owners, who have come together to create a company that offers comprehensive landscape services across the South.

2016 was filled with some great moments, but as we turn the page to 2017, we can’t help but feel very excited about all that is to come for us in the New Year.

Thank you all for being a part of our story in 2016. Without our clients, employees, vendors, and supporters, Yellowstone would not be able to deliver our mission:
Creating premier properties.
Building lasting relationships.

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Houston Branches Celebrate Seasonal Employees’ Contributions

Our Houston branches recently came together to celebrate the valuable contributions made by our seasonal employees, before they return home for the winter off-season.

The event was a joint effort between our Landscape Maintenance and our Landscape Construction teams, and was hosted at our Central Houston branch location. More than 200 of our Landscape Professionals were honored at the luncheon, which included a traditional menu of fajitas and rice. The chefs for the day were Jim Sivils, Regional VP, Jon Richardson, VP of Construction, and Andy Reeves, Branch Manager.

In addition to the great food and fellowship, we awarded raffle prizes to several lucky employees, including sports gear, music players, a TV, gift cards, and one very special cash prize.

“We normally have a Christmas Party for our workforce in mid-December. These parties did not include the H-2B Visa workers as the latest seasonal exit dates are earlier than that”, said Jon Richardson, VP of Construction. “This year we wanted to include everyone that is out there driving our success and growth.”

We are proud to acknowledge our seasonal workforce’s role in our company and wish them all a safe journey home and a happy holiday season spent with their families. Until next spring, we say, “Gracias por su servicio.”

Yellowstone Landscape has participated in the H-2B Visa program for the past 20 years to staff vitally important peak season labor positions in our company that cannot be filled by the locally available workforce. Working in partnership with our national trade association, NALP, we seek to educate lawmakers and the public on the importance of this gust worker program for the landscape industry. Approximately 80% of the seasonal workers we employ will return to their positions in the spring, as the growing season begins, and remain with us until the fall when growth slows and their services are no longer necessary. This program allows us to preserve and create more full time positions for our American Landscape Professionals, and thereby serve our clients more effectively.

For more information about the H-2B program, including a 2-minute video explaining the program and an infographic that details the application process, please visit h2bworkforcecoalition.com.

 

H2B BBQ2

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On 1000 Followers

Our LinkedIn company page recently hit a major milestone, passing 1000 followers. We are absolutely humbled that so many of you have taken an interest in our firm and the content we share. The last eighteen months have seen many exciting and positive changes for us as a company, and we’ve enjoyed sharing them with you.

From the beginning, we’ve viewed our blog and social media channels as an extension of how we serve our clients. One of our core beliefs is that our clients deserve regular, thoughtful communication. We feel it’s our responsibility to make sure that our clients know what we’re doing and why we’re doing it.

Since it’s also the time of year when we’re starting to look ahead to 2017, it seems appropriate to pause and reflect about what types of updates we provide, and to ask you, what else would you like us to share in the coming months?

Over the past year, we’ve tried to create posts that would serve two primary purposes:

  1. We write and share original articles that we hope are of value to our clients and prospective clients - property management and commercial real estate professionals.
  2. We publish news and updates about what’s happening inside our company and our industry, including the events we attend and the causes we support.

In 2017, we’re going to work even harder to create more original articles to help our clients and prospective clients fully understand the valuable services that commercial landscaping companies, like us, offer. We’ll dive a little deeper into some of the best practices we employ in our landscape service operations, and explain how those processes benefit our clients.

We’ll also share more updates about what’s happening inside our company. As we continue our rapid growth and expand to new service areas, we meet people who are curious about our firm. They want to know what we stand for, and what makes us different than the other commercial landscaping firms they’ve worked with before.

We’ll also continue to highlight our employees and shine a light on their achievements. We’re blessed to work with more than 1800 of the most talented Landscape Professionals in the country, and we’re excited to share their stories with you.

So that’s a little about what we’re planning for next year, but now we’d like to hear from you.

  • What are the landscaping topics you’d like to see us cover in greater detail?
  • What advice, suggestions, or resources can we offer to make you more effective as a property management or commercial real estate professional?
  • What about Yellowstone Landscape, or commercial landscaping companies in general, would you like to know more about?

Please offer your comments and suggestions on our blog, or you can add your comments to the LinkedIn post for this article.

If you’d prefer, you can also send me your thoughts privately This email address is being protected from spambots. You need JavaScript enabled to view it.. I promise to respond to each message. I will use your feedback to make our content even better and more useful in the coming months.

Finally, to the more than 1000 of you out there that have chosen to follow our updates on LinkedIn, “Thank you!”

It’s truly an honor to have you on the journey with us.

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Yellowstone Landscape Brings Home 3 National Landscape Awards

At last month’s LANDSCAPES, our industry’s largest tradeshow and learning event, three Yellowstone Landscape projects were recognized with National Landscape Awards of Excellence.

The awards program, judged by a panel of landscape industry experts, was created to highlight the professionalism of the industry’s elite contractors and increase public awareness of commercial and residential landscape companies, and our work.

The first of the three projects recognized was an installation project, completed by our Houston, Texas Landscape Construction team – Cane Island Amenity Village. The Cane Island development team’s intent for their newest master planned community is to be a place where residents can escape the hustle of everyday life and retreat home to the Texas prairielands. The 1000-acre development, located in Katy, Texas, just outside Houston, is still in its early stages, but the developer’s vision to create a haven for families looking for something a little different is already evident. The unique features of Cane Island are apparent from the moment you enter the community and continue right into the community’s most delightfully unexpected surprise, the Cane Island Amenity Village. You can view photos and further details of the project here.

The first of two commercial landscape maintenance projects recognized was World Golf Village, located in St. Augustine, Florida, and maintained by our Jacksonville, Florida Landscape Maintenance team. World Golf Village is a 6,300-acre development that includes the World Golf Hall of Fame, 2 world-class golf courses, a luxury resort hotel, commercial office and retail spaces, and dozens of residential neighborhoods. The client’s goal for World Golf Village is the same today as it has been since the development was opened in the late 1990’s; provide residents and visitors with a beautiful community that links the history of golf with the rich history of the St. Augustine area, while preserving the natural beauty of North Florida. Photos and more details about World Golf Village can be found here.

The final project honored this year was presented with a Grand Award, the awards program’s highest distinction. The Swan and Dolphin Resort, located in the heart of Orlando’s most famous attraction, is maintained by our North Orlando branch’s Landscape Maintenance team. The 87-acre property includes the two world-renowned resort hotels, connected by a central causeway, lined with 50-foot-tall palm trees. The resorts’ 2267 rooms are filled nearly every night of the year with guests from around the globe. Our objective is to provide guests with a magical experience, which begins upon arrival by greeting the guests with a pristine and beautifully maintained landscape. More than 15,000 annual flowers, rotated 5 times per year, provide vibrant color to guest welcome and feature areas throughout the grounds. Our crews work seven days a week at The Swan and Dolphin, inspecting the grounds, clearing pathways, raking the beach areas, removing lake debris, replacing mulch, and repairing any damage done by guest foot traffic; all before 10am. Photos and more information about our team’s award-winning work can be found here.

Congratulations to everyone at Yellowstone who had a role in making these 3 projects the remarkable success that they are, and to the clients that have entrusted us to create and care for these amazing landscapes.

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3235 North State Street
PO Box 849

Bunnell, FL 32110
877.785.6685

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Creating premier properties.
Building lasting relationships.