Personal Interaction Builds Communication Skills and Patience for IT Intern


This guest post was written by Nick, about his intern experience with us this summer.

Coming from Florida State University I.T. classes and joining Yellowstone Landscape for the summer has provided a much-needed professional experience.  Interacting with the other interns made it easier to connect and acclimate to an unfamiliar environment.  Unlike class work, this experience helped me gain personal skills necessary in any professional environment.  This was mostly due to my time working the helpdesk which exposed me to situations I would have never been exposed to elsewhere.  Experience in troubleshooting helped me succeed at the helpdesk, but a lack of personal interaction with customers was an area I needed to improve during my time here.  Even though I am still working on it, I have improved immensely from my experiences helping users across the company.  I have developed communication skills and patience while working with company employees across the southeast.

 My time with the Network, Systems Administration, and Business Intelligence sects of the I.T. Department helped me gain “real world” experience.  One of the most impactful experiences was the network cutover/overhaul.  This highly planned and executed operation showed me how detail-oriented a Network Engineer must be and taught me that any major implementation must be prepared for appropriately.  Skills like this are only gained through exposure and instances like this are what makes Yellowstone Landscape unique.

Growing up in the small community of Palm Coast I never thought that an internship opportunity like this was possible.  I am thankful I spent my summer at Yellowstone Landscape as it helped me develop valuable skills and connected me with mentors that care about my progress.  Cycling through each segment of the I.T. Department has helped me grow professionally in the workplace and maneuver difficult situations.  From completely switching networks, to learning basics in Systems Administration, to spearheading issues on the helpdesk, this internship has given me a perspective I would not have received elsewhere.  I appreciate the overall experience and welcoming attitude that everyone here shares.  At Yellowstone Landscape, interns are treated as part of the team and I am proud of our group and what we have accomplished!

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3235 North State Street
PO Box 849

Bunnell, FL 32110

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